Can collaborative use and Smart(er) Mobile Platforms develop better Experiences of Tourism Events

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The convergence of 'smart destination’ practice with the emergence of a more ‘intelligent web’ looks set to fundamentally change the planning for and experience of tourism destinations and events. The aim of this research is to examine the impact of ‘smartness’ (or lack thereof) in relation to the application of integrated ICTs and mobile technology in the tourism event context. This study will focus on the event’s ecosystem, by interpreting the barriers to and enablers of smartness. Using Kozinet’s netnographic approach to analyse data generated around the event as well as through qualitative semi structured interviews, the study will examine enablers and barriers to online collaborative and open participation in event enhancement. Thus, the aim is to empirically review the impact of human and social capital within a smart tourism event context. This exploration will conclude with a conceptual framework from which smart destination practice can be more effectively integrated through experience touchpoints in the age of smart tourism.
LanguageEnglish
Title of host publicationUnknown Host Publication
Number of pages7
Publication statusPublished - 3 Feb 2016
EventENTER2016 conference - International Federation for Information Technology and Travel & Tourism (IFITT) - Bilbao, Spain
Duration: 3 Feb 2016 → …

Conference

ConferenceENTER2016 conference - International Federation for Information Technology and Travel & Tourism (IFITT)
Period3/02/16 → …

Fingerprint

Event tourism
Enablers
Destination
Integrated
Ecosystem
Mobile technology
Planning
Conceptual framework
Tourism destination
Tourism
Structured interview
Enhancement
Participation
Human and social capital
World Wide Web

Keywords

  • mobile platform
  • smartness
  • smart tourism
  • tourism innovation
  • smart destinations
  • smart events

Cite this

@inproceedings{43b8a39152ce47948d6c8e90a16a7b4a,
title = "Can collaborative use and Smart(er) Mobile Platforms develop better Experiences of Tourism Events",
abstract = "The convergence of 'smart destination’ practice with the emergence of a more ‘intelligent web’ looks set to fundamentally change the planning for and experience of tourism destinations and events. The aim of this research is to examine the impact of ‘smartness’ (or lack thereof) in relation to the application of integrated ICTs and mobile technology in the tourism event context. This study will focus on the event’s ecosystem, by interpreting the barriers to and enablers of smartness. Using Kozinet’s netnographic approach to analyse data generated around the event as well as through qualitative semi structured interviews, the study will examine enablers and barriers to online collaborative and open participation in event enhancement. Thus, the aim is to empirically review the impact of human and social capital within a smart tourism event context. This exploration will conclude with a conceptual framework from which smart destination practice can be more effectively integrated through experience touchpoints in the age of smart tourism.",
keywords = "mobile platform, smartness, smart tourism, tourism innovation, smart destinations, smart events",
author = "John Bustard and Peter Bolan and Adrian Devine and Karise Hutchinson",
year = "2016",
month = "2",
day = "3",
language = "English",
booktitle = "Unknown Host Publication",

}

Bustard, J, Bolan, P, Devine, A & Hutchinson, K 2016, Can collaborative use and Smart(er) Mobile Platforms develop better Experiences of Tourism Events. in Unknown Host Publication. ENTER2016 conference - International Federation for Information Technology and Travel & Tourism (IFITT), 3/02/16.

Can collaborative use and Smart(er) Mobile Platforms develop better Experiences of Tourism Events. / Bustard, John; Bolan, Peter; Devine, Adrian; Hutchinson, Karise.

Unknown Host Publication. 2016.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Can collaborative use and Smart(er) Mobile Platforms develop better Experiences of Tourism Events

AU - Bustard, John

AU - Bolan, Peter

AU - Devine, Adrian

AU - Hutchinson, Karise

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N2 - The convergence of 'smart destination’ practice with the emergence of a more ‘intelligent web’ looks set to fundamentally change the planning for and experience of tourism destinations and events. The aim of this research is to examine the impact of ‘smartness’ (or lack thereof) in relation to the application of integrated ICTs and mobile technology in the tourism event context. This study will focus on the event’s ecosystem, by interpreting the barriers to and enablers of smartness. Using Kozinet’s netnographic approach to analyse data generated around the event as well as through qualitative semi structured interviews, the study will examine enablers and barriers to online collaborative and open participation in event enhancement. Thus, the aim is to empirically review the impact of human and social capital within a smart tourism event context. This exploration will conclude with a conceptual framework from which smart destination practice can be more effectively integrated through experience touchpoints in the age of smart tourism.

AB - The convergence of 'smart destination’ practice with the emergence of a more ‘intelligent web’ looks set to fundamentally change the planning for and experience of tourism destinations and events. The aim of this research is to examine the impact of ‘smartness’ (or lack thereof) in relation to the application of integrated ICTs and mobile technology in the tourism event context. This study will focus on the event’s ecosystem, by interpreting the barriers to and enablers of smartness. Using Kozinet’s netnographic approach to analyse data generated around the event as well as through qualitative semi structured interviews, the study will examine enablers and barriers to online collaborative and open participation in event enhancement. Thus, the aim is to empirically review the impact of human and social capital within a smart tourism event context. This exploration will conclude with a conceptual framework from which smart destination practice can be more effectively integrated through experience touchpoints in the age of smart tourism.

KW - mobile platform

KW - smartness

KW - smart tourism

KW - tourism innovation

KW - smart destinations

KW - smart events

M3 - Conference contribution

BT - Unknown Host Publication

ER -