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The paper explores whether Living Labs, acting as open innovation intermediaries, can address some of the challenges surrounding the sustainable adoption of eParticipation tools and methods. We begin by analysing the existing literature on Living Labs and Open Innovation, and the extent to which Living Labs can act as innovation intermediaries. We then consider the research on eParticipation, and in particular some of the risks and challenges surrounding the sustainability of innovation in this area. In the second part of the paper, focusing on the PARTERRE project, we present the methodology and key findings of six eParticipation pilots. Further comments and analysis based on these findings is provided, examining issues such as inter-cultural barriers, technological factors, organisational concerns and participant feedback. Finally, we present some conclusions in the light of the findings.
Original languageEnglish
Title of host publicationProceedings of the 12th European Conference on eGovernment
Place of PublicationBarcelona
PublisherAcademic Conferences and Publishing International
ISBN (Print)978‐1‐908272‐41‐6
Publication statusPublished - 14 Jun 2012

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    Cleland, B., Mulvenna, M., Galbraith, B., Wallace, J., & Martin, S. (2012). Building Sustainable eParticipation Strategies Using Living Labs. In Proceedings of the 12th European Conference on eGovernment (pp. 149-158). Academic Conferences and Publishing International.