BIM-based knowledge management for building maintenance

Decisions in Building Maintenance (BM) are mostly based on professionals’ accumulated knowledge and available information about building elements and technologies. This research aims to develop an integrated system to capture, retrieve and manage information and knowledge for BM. The proposed system has three modules; case browsing module, case retrieving module, and case retaining module. This paper discusses the development of the case retaining module using the BIM technology. The module is used to identify the information/knowledge relevant to maintenance cases and pursue the related affected building elements by these cases. The system development was based on analysis of number of interviews and case studies conducted with professionals working in public BM departments. The paper concludes that implementing a BIM-based knowledge management system can help improve the performance of BM operations.