Attitudes to Work of Generation Y Students in Hospitality Management AComparative Analysis of Students in the United States and the United Kingdom

Josiam Bharath, Tom Baum, Christy Crutsinger, Frances Devine, Johnny Sue Reynolds

Research output: Contribution to journalArticle

10 Citations (Scopus)

Abstract

Students currently in college are predominantly from“Generation Y” (GEN Y), born between 1975 and 1995. As GEN Ymembers enter the work force in large numbers, it is imperative that employers gain deeper insights into their mindset, particularly theirattitudes towards work. This study addresses the issue by studying theattitudes to work of college students in hospitality management intwocountries, the United States of America (USA) and the UnitedKingdom (UK). Work attitude is recognized as a multidimensionalconstruct. Thestudy found GEN Y students in both the USA and the UKto be largely positive in their attitudes to work and toexhibit relativelylow levels of cynicism about work and promotion. Furthermore, thestudy found that with increasing age and work experience, students’ pos-itive work attitude was enhanced, while their negative attitudes wereameliorated.
Original languageEnglish
Pages (from-to)296-314
JournalJournal of Foodservice Business Research
Volume11
Issue number3
Early online date11 Oct 2008
DOIs
Publication statusE-pub ahead of print - 11 Oct 2008

Keywords

  • GEN Y
  • work attitudes
  • work involvement
  • work value
  • work ethics
  • work cynicism
  • promotion cynicism
  • career stage

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