An approach to Multi-Strategy Dialogue Management

S-W Chu, I O'Neill, P Hanna, MF McTear

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    20 Citations (Scopus)

    Abstract

    Existing dialogue systems typically use only one dialogue strategy: finite-state based, frame-based or agent-based. This paper describes research done on a dialogue manager (DM) that uses all three dialogue strategies. This DM can determine the most suitable dialogue strategy to be used according to circumstances, and change to a different strategy whenever required. The research puts emphasis on how such a multistrategy DM improves the naturalness of human-computer interaction. Determining best use of different dialogue strategies, rather than tailoring dialogue management to a particular business domain, motivates the research.
    Original languageEnglish
    Title of host publicationUnknown Host Publication
    PublisherInternational Society for Computers and Their Applications
    Pages865-868
    Number of pages4
    ISBN (Print)1018-4074 CDROM
    Publication statusPublished - Sep 2005
    EventInterspeech2005, 9th European Conference on Speech Communication and Technology - Lisbon
    Duration: 1 Sep 2005 → …

    Conference

    ConferenceInterspeech2005, 9th European Conference on Speech Communication and Technology
    Period1/09/05 → …

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  • Cite this

    Chu, S-W., O'Neill, I., Hanna, P., & McTear, MF. (2005). An approach to Multi-Strategy Dialogue Management. In Unknown Host Publication (pp. 865-868). International Society for Computers and Their Applications.