An approach to Multi-Strategy Dialogue Management

S-W Chu, I O'Neill, P Hanna, MF McTear

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    17 Citations (Scopus)

    Abstract

    Existing dialogue systems typically use only one dialogue strategy: finite-state based, frame-based or agent-based. This paper describes research done on a dialogue manager (DM) that uses all three dialogue strategies. This DM can determine the most suitable dialogue strategy to be used according to circumstances, and change to a different strategy whenever required. The research puts emphasis on how such a multistrategy DM improves the naturalness of human-computer interaction. Determining best use of different dialogue strategies, rather than tailoring dialogue management to a particular business domain, motivates the research.
    LanguageEnglish
    Title of host publicationUnknown Host Publication
    Pages865-868
    Number of pages4
    Publication statusPublished - Sep 2005
    EventInterspeech2005, 9th European Conference on Speech Communication and Technology - Lisbon
    Duration: 1 Sep 2005 → …

    Conference

    ConferenceInterspeech2005, 9th European Conference on Speech Communication and Technology
    Period1/09/05 → …

    Fingerprint

    Managers
    Tailoring
    Agent-based
    Human-computer interaction

    Cite this

    Chu, S-W., O'Neill, I., Hanna, P., & McTear, MF. (2005). An approach to Multi-Strategy Dialogue Management. In Unknown Host Publication (pp. 865-868)
    Chu, S-W ; O'Neill, I ; Hanna, P ; McTear, MF. / An approach to Multi-Strategy Dialogue Management. Unknown Host Publication. 2005. pp. 865-868
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    abstract = "Existing dialogue systems typically use only one dialogue strategy: finite-state based, frame-based or agent-based. This paper describes research done on a dialogue manager (DM) that uses all three dialogue strategies. This DM can determine the most suitable dialogue strategy to be used according to circumstances, and change to a different strategy whenever required. The research puts emphasis on how such a multistrategy DM improves the naturalness of human-computer interaction. Determining best use of different dialogue strategies, rather than tailoring dialogue management to a particular business domain, motivates the research.",
    author = "S-W Chu and I O'Neill and P Hanna and MF McTear",
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    Chu, S-W, O'Neill, I, Hanna, P & McTear, MF 2005, An approach to Multi-Strategy Dialogue Management. in Unknown Host Publication. pp. 865-868, Interspeech2005, 9th European Conference on Speech Communication and Technology, 1/09/05.

    An approach to Multi-Strategy Dialogue Management. / Chu, S-W; O'Neill, I; Hanna, P; McTear, MF.

    Unknown Host Publication. 2005. p. 865-868.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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    AU - O'Neill, I

    AU - Hanna, P

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    AB - Existing dialogue systems typically use only one dialogue strategy: finite-state based, frame-based or agent-based. This paper describes research done on a dialogue manager (DM) that uses all three dialogue strategies. This DM can determine the most suitable dialogue strategy to be used according to circumstances, and change to a different strategy whenever required. The research puts emphasis on how such a multistrategy DM improves the naturalness of human-computer interaction. Determining best use of different dialogue strategies, rather than tailoring dialogue management to a particular business domain, motivates the research.

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    SN - 1018-4074 CDROM

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    BT - Unknown Host Publication

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    Chu S-W, O'Neill I, Hanna P, McTear MF. An approach to Multi-Strategy Dialogue Management. In Unknown Host Publication. 2005. p. 865-868