Existing dialogue systems typically use only one dialogue strategy: finite-state based, frame-based or agent-based. This paper describes research done on a dialogue manager (DM) that uses all three dialogue strategies. This DM can determine the most suitable dialogue strategy to be used according to circumstances, and change to a different strategy whenever required. The research puts emphasis on how such a multistrategy DM improves the naturalness of human-computer interaction. Determining best use of different dialogue strategies, rather than tailoring dialogue management to a particular business domain, motivates the research.
|Title of host publication||Unknown Host Publication|
|Publisher||International Society for Computers and Their Applications|
|Number of pages||4|
|ISBN (Print)||1018-4074 CDROM|
|Publication status||Published - Sep 2005|
|Event||Interspeech2005, 9th European Conference on Speech Communication and Technology - Lisbon|
Duration: 1 Sep 2005 → …
|Conference||Interspeech2005, 9th European Conference on Speech Communication and Technology|
|Period||1/09/05 → …|
Chu, S-W., O'Neill, I., Hanna, P., & McTear, MF. (2005). An approach to Multi-Strategy Dialogue Management. In Unknown Host Publication (pp. 865-868). International Society for Computers and Their Applications.