Abstract
This paper examines Airbnb's evolution through the lens of Christensen's Disruptive Innovation Theory. It addresses a gap relating to Airbnb's role as a disruptive innovation, proposes a refined definition of disruptive innovation tailored to the context of Airbnb, and evaluates the applicability of Christensen's framework to Airbnb as a disruptor. The paper reveals that while Airbnb partially aligns with Christensen's criteria, it also deviates significantly, suggesting the need for a broader understanding of disruptive innovation within the accommodations sector. This contribution offers a nuanced perspective on Airbnb as a disruptor, with implications for both theory and practice in hospitality management.
Original language | English |
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Title of host publication | North Eastern region chapter (NENA) of the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference, |
Subtitle of host publication | Portland, Maine USA, April 4-7, 2024. |
Place of Publication | USA |
Publication status | Published online - 4 Apr 2024 |
Event | 2024 NENA Spring Conference - Portland ME Duration: 4 Apr 2024 → 6 Jun 2024 https://nenachrie.com/2024-spring-conference |
Conference
Conference | 2024 NENA Spring Conference |
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Period | 4/04/24 → 6/06/24 |
Internet address |
Keywords
- AirBnB
- hospitality
- Tourism
- disruption
- Disruption innovation
- Disruptive Technology
- Model