Adopting the Implant Model for Retail Growth: The Impact Upon Marketing

A Reid, A Gilmore, L Donnell, K Hutchinson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Purpose: The aim of this paper is to extend strategic thinking in the area of EM to reflect the contextual issues of SME retailing and to identify how a retail implant strategy can enable SME owner managers to become more entrepreneurial in their marketing activities. Design/methodology: The implant model of retailing was applied to an SME Artisan Coffee Shop retailer who is experiencing a period of growth from SME to nationwide in the UK. The paper adopts a single case approach using semi-structured interviews and company documentation as data collection tools, conducted over a six month period.Findings: The findings of the paper are structured around key themes relating to three main strategic issues namely, lack of strategic focus on the management and marketing of a growing business, weak organisational structure with no marketing focus, and a conflict between operational efficiency and service quality. Originality/value: The paper provides empirical knowledge of the implant model within the SME retail sector that will aid business owners in taking account of changing trends in retailing and manage an entrepreneurial marketing approach in a larger business. The theoretical and practical implications of this study are particularly important given the significant contribution of the retail sector to UK economy and the priority for retail growth to revitalize the high street and town centers.
LanguageEnglish
Title of host publicationUnknown Host Publication
PublisherAmerican Marketing Association
Number of pages25
Publication statusAccepted/In press - 3 Apr 2014
EventAMA Global Research Symposium on Marketing and Entrepreneurship -
Duration: 3 Apr 2014 → …

Conference

ConferenceAMA Global Research Symposium on Marketing and Entrepreneurship
Period3/04/14 → …

Fingerprint

Marketing
Implant
Small and medium-sized enterprises
Retail
Retailing
Retail sector
Owner-managers
Strategic thinking
Entrepreneurial marketing
Operational efficiency
Service quality
Artisans
Strategic issues
Structured interview
Owners
Marketing activities
Organizational structure
Documentation
Coffee
Data collection

Keywords

  • Retail Implant Model
  • Entrepreneurial Marketing
  • SMEs
  • Retail
  • Case study

Cite this

Reid, A., Gilmore, A., Donnell, L., & Hutchinson, K. (Accepted/In press). Adopting the Implant Model for Retail Growth: The Impact Upon Marketing. In Unknown Host Publication American Marketing Association.
Reid, A ; Gilmore, A ; Donnell, L ; Hutchinson, K. / Adopting the Implant Model for Retail Growth: The Impact Upon Marketing. Unknown Host Publication. American Marketing Association, 2014.
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Reid, A, Gilmore, A, Donnell, L & Hutchinson, K 2014, Adopting the Implant Model for Retail Growth: The Impact Upon Marketing. in Unknown Host Publication. American Marketing Association, AMA Global Research Symposium on Marketing and Entrepreneurship, 3/04/14.

Adopting the Implant Model for Retail Growth: The Impact Upon Marketing. / Reid, A; Gilmore, A; Donnell, L; Hutchinson, K.

Unknown Host Publication. American Marketing Association, 2014.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Adopting the Implant Model for Retail Growth: The Impact Upon Marketing

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AU - Gilmore, A

AU - Donnell, L

AU - Hutchinson, K

PY - 2014/4/3

Y1 - 2014/4/3

N2 - Purpose: The aim of this paper is to extend strategic thinking in the area of EM to reflect the contextual issues of SME retailing and to identify how a retail implant strategy can enable SME owner managers to become more entrepreneurial in their marketing activities. Design/methodology: The implant model of retailing was applied to an SME Artisan Coffee Shop retailer who is experiencing a period of growth from SME to nationwide in the UK. The paper adopts a single case approach using semi-structured interviews and company documentation as data collection tools, conducted over a six month period.Findings: The findings of the paper are structured around key themes relating to three main strategic issues namely, lack of strategic focus on the management and marketing of a growing business, weak organisational structure with no marketing focus, and a conflict between operational efficiency and service quality. Originality/value: The paper provides empirical knowledge of the implant model within the SME retail sector that will aid business owners in taking account of changing trends in retailing and manage an entrepreneurial marketing approach in a larger business. The theoretical and practical implications of this study are particularly important given the significant contribution of the retail sector to UK economy and the priority for retail growth to revitalize the high street and town centers.

AB - Purpose: The aim of this paper is to extend strategic thinking in the area of EM to reflect the contextual issues of SME retailing and to identify how a retail implant strategy can enable SME owner managers to become more entrepreneurial in their marketing activities. Design/methodology: The implant model of retailing was applied to an SME Artisan Coffee Shop retailer who is experiencing a period of growth from SME to nationwide in the UK. The paper adopts a single case approach using semi-structured interviews and company documentation as data collection tools, conducted over a six month period.Findings: The findings of the paper are structured around key themes relating to three main strategic issues namely, lack of strategic focus on the management and marketing of a growing business, weak organisational structure with no marketing focus, and a conflict between operational efficiency and service quality. Originality/value: The paper provides empirical knowledge of the implant model within the SME retail sector that will aid business owners in taking account of changing trends in retailing and manage an entrepreneurial marketing approach in a larger business. The theoretical and practical implications of this study are particularly important given the significant contribution of the retail sector to UK economy and the priority for retail growth to revitalize the high street and town centers.

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KW - Entrepreneurial Marketing

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Reid A, Gilmore A, Donnell L, Hutchinson K. Adopting the Implant Model for Retail Growth: The Impact Upon Marketing. In Unknown Host Publication. American Marketing Association. 2014