A virtual companion for older adults using the Rasa Conversational AI framework

Sheen Varghese Marokkie, Mike McTear, Y Bi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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With life expectancy growing rapidly over the past century, there is a need to find new ways to support active and healthy ageing and address those factors that can affect the well-being and emotional state of older adults. Various digital solutions have been proposed, including the use of a virtual coach (or chatbot) that can use technologies from Conversational AI to provide companionship and support where tradi- tional resources have become scare and costly. This paper describes how some use cases that were identified in a large, ongoing joint European and Japanese research and development project can be implemented us- ing the Rasa Conversational AI framework. The focus of the paper is mainly on the development process showing how Rasa can be used ef- fectively to provide conversational support across a number of relevant use cases and how to test and validate the implementations. The paper concludes with a brief usability study and suggestions for future work.
Original languageEnglish
Title of host publicationCONVERSATIONS 2022
EditorsAsbjørn Følstad
Place of Publicationonline
Number of pages7
Publication statusPublished (in print/issue) - 22 Nov 2022
EventConversations 2022 - the University of Amsterdam, the Netherlands., Amsterdam, Netherlands
Duration: 22 Nov 202223 Nov 2022
Conference number: 6


ConferenceConversations 2022
Internet address


  • Active and healthy ageing
  • Conversational AI
  • Rasa


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