A Usability Protocol for Evaluating Online Social Networks

Kyle Boyd; Chris D Nugent; Mark Donnelly; Roy Sterritt; Raymond R. Bond

A Usability Protocol for Evaluating Online Social Networks

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users’ interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.

Original language	English
Title of host publication	Unknown Host Publication
Publisher	Springer
Pages	222-225
Number of pages	4
Volume	7251
Publication status	Published (in print/issue) - 15 Jun 2012
Event	International Conference On Smart homes and health Telematics - Duration: 15 Jun 2012 → …

Conference

Conference	International Conference On Smart homes and health Telematics
Period	15/06/12 → …

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Access to Document

An investigation into improving the usability of social media for older users and their carers
Boyd, K. (Author), Nugent, C. (Supervisor), Sterritt, R. (Supervisor) & Donnelly, M. (Supervisor), Aug 2014
Student thesis: Doctoral Thesis

File
Methods for processing and visualising body surface potential maps
Bond, R. R. (Author), Finlay, D. (Supervisor), Nugent, C. (Supervisor) & Moore, G. (Supervisor), Jan 2012
Student thesis: Doctoral Thesis

File

Cite this

@inproceedings{ed9d31e016b4441085fcd6d27a31eb89,

title = "A Usability Protocol for Evaluating Online Social Networks",

abstract = "Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users{\textquoteright} interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.",

author = "Kyle Boyd and Nugent, \{Chris D\} and Mark Donnelly and Roy Sterritt and Bond, \{Raymond R.\}",

year = "2012",

month = jun,

day = "15",

language = "English",

volume = "7251",

pages = "222--225",

booktitle = "Unknown Host Publication",

publisher = "Springer",

address = "Switzerland",

note = "International Conference On Smart homes and health Telematics ; Conference date: 15-06-2012",

}

TY - GEN

T1 - A Usability Protocol for Evaluating Online Social Networks

AU - Boyd, Kyle

AU - Nugent, Chris D

AU - Donnelly, Mark

AU - Sterritt, Roy

AU - Bond, Raymond R.

PY - 2012/6/15

Y1 - 2012/6/15

N2 - Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users’ interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.

AB - Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users’ interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.

M3 - Conference contribution

VL - 7251

SP - 222

EP - 225

BT - Unknown Host Publication

PB - Springer

T2 - International Conference On Smart homes and health Telematics

Y2 - 15 June 2012

ER -

A Usability Protocol for Evaluating Online Social Networks

Abstract

Conference

UN SDGs

Access to Document

Fingerprint

Student theses

An investigation into improving the usability of social media for older users and their carers

Methods for processing and visualising body surface potential maps

Cite this