A Usability Protocol for Evaluating Online Social Networks

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Citations (Scopus)

Abstract

Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users’ interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.
LanguageEnglish
Title of host publicationUnknown Host Publication
Pages222-225
Number of pages4
Volume7251
Publication statusPublished - 15 Jun 2012
EventInternational Conference On Smart homes and health Telematics -
Duration: 15 Jun 2012 → …

Conference

ConferenceInternational Conference On Smart homes and health Telematics
Period15/06/12 → …

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Aging of materials
Internet
Network protocols

Cite this

@inproceedings{ed9d31e016b4441085fcd6d27a31eb89,
title = "A Usability Protocol for Evaluating Online Social Networks",
abstract = "Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users’ interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.",
author = "Kyle Boyd and Nugent, {Chris D} and Mark Donnelly and Roy Sterritt and Bond, {Raymond R.}",
year = "2012",
month = "6",
day = "15",
language = "English",
volume = "7251",
pages = "222--225",
booktitle = "Unknown Host Publication",

}

Boyd, K, Nugent, CD, Donnelly, M, Sterritt, R & Bond, RR 2012, A Usability Protocol for Evaluating Online Social Networks. in Unknown Host Publication. vol. 7251, pp. 222-225, International Conference On Smart homes and health Telematics, 15/06/12.

A Usability Protocol for Evaluating Online Social Networks. / Boyd, Kyle; Nugent, Chris D; Donnelly, Mark; Sterritt, Roy; Bond, Raymond R.

Unknown Host Publication. Vol. 7251 2012. p. 222-225.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - A Usability Protocol for Evaluating Online Social Networks

AU - Boyd, Kyle

AU - Nugent, Chris D

AU - Donnelly, Mark

AU - Sterritt, Roy

AU - Bond, Raymond R.

PY - 2012/6/15

Y1 - 2012/6/15

N2 - Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users’ interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.

AB - Online Social Networking (OSN) has become one of the biggest successes of the Internet. Facebook is the most popular service with over 800 million users. OSN have the potential to combat feelings of social isolation amongst the aging population. This study has investigated how people with differing levels of experience using OSN, within different age categories, are able to interact with the core features of Facebook. The goal has been to identify concessions and produce guidelines for designing an OSN for older people. This paper presents quantitative findings from a usability study which utilized eye tracking to observe 20 users’ interactions with Facebook. The usability issues that were encountered and how these may be addressed to help older people with social isolation are discussed.

M3 - Conference contribution

VL - 7251

SP - 222

EP - 225

BT - Unknown Host Publication

ER -