A new focus for CST: pharmacy practice as a helping relationship

Norman Morrow, Owen Hargie

    Research output: Contribution to journalArticle

    Abstract

    In this paper, the authors describe the reasons for and the development of a course in communication skills, particularly for patient counselling, for practising pharmacists. They identify why communication skills are needed in pharmacy practice and the aims of the course. 10 hospital and 6 community pharmacists, with previous communication skills training, participated in 5 weekly 3.5 hour sessions. The course content included the nature of counselling, reflecting, self-disclosure, opening and closing and reinforcement. Each session included a lecture, small group practicals and group discussion. The course was evaluated both formally and informally. The informal evaluation demonstrated a positive reaction to the course. The authors conclude that the course may be regarded as a novel initiative and that it is consistent with the recommendations of the Nuffield Report.
    LanguageEnglish
    PagesE16-E18
    JournalPharmaceutical Journal
    Volume243
    Publication statusPublished - Nov 1989

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    communication skills
    pharmacist
    counseling
    reinforcement
    group discussion
    small group
    evaluation
    community

    Cite this

    Morrow, Norman ; Hargie, Owen. / A new focus for CST: pharmacy practice as a helping relationship. In: Pharmaceutical Journal. 1989 ; Vol. 243. pp. E16-E18.
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    A new focus for CST: pharmacy practice as a helping relationship. / Morrow, Norman; Hargie, Owen.

    In: Pharmaceutical Journal, Vol. 243, 11.1989, p. E16-E18.

    Research output: Contribution to journalArticle

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    AU - Hargie, Owen

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    AB - In this paper, the authors describe the reasons for and the development of a course in communication skills, particularly for patient counselling, for practising pharmacists. They identify why communication skills are needed in pharmacy practice and the aims of the course. 10 hospital and 6 community pharmacists, with previous communication skills training, participated in 5 weekly 3.5 hour sessions. The course content included the nature of counselling, reflecting, self-disclosure, opening and closing and reinforcement. Each session included a lecture, small group practicals and group discussion. The course was evaluated both formally and informally. The informal evaluation demonstrated a positive reaction to the course. The authors conclude that the course may be regarded as a novel initiative and that it is consistent with the recommendations of the Nuffield Report.

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    VL - 243

    SP - E16-E18

    JO - Pharmaceutical Journal

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