Abstract
Language | English |
---|---|
Pages | 267-284 |
Journal | Systems Research and Behavioral Science |
Volume | 27 |
Issue number | 3 |
DOIs | |
Publication status | Published - 4 Feb 2010 |
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Keywords
- IT business value
- organizational factors
- classification
- pairwise relationship
- holistic
- approach
Cite this
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A Four-Dimensional View of IT Business Value. / Cao, Guangming.
In: Systems Research and Behavioral Science, Vol. 27, No. 3, 04.02.2010, p. 267-284.Research output: Contribution to journal › Article
TY - JOUR
T1 - A Four-Dimensional View of IT Business Value
AU - Cao, Guangming
PY - 2010/2/4
Y1 - 2010/2/4
N2 - Research on IT business value has recognized that organizational factors play critical rolesin affecting how IT impacts on firm performance. However, there is neither a coherent wayof specifying organizational factors nor a consensus on the relationship between IT andorganizational factors within the research domain. This paper reviews IT business valueliterature and classifies organizational factors identified in the literature into fourcategories, based on a four-dimensional view of organizations. A main finding is thatpairwise relationships between IT and one single organizational factor have often been thebasis for understanding IT business value, while the notion of how IT business value isaffected by the interaction between IT and key organizational factors simultaneously is yetto be fully understood and empirically examined. As a result, this paper proposes aholistic approach to understanding IT business value and presents a discussion aboutfuture IT business research.
AB - Research on IT business value has recognized that organizational factors play critical rolesin affecting how IT impacts on firm performance. However, there is neither a coherent wayof specifying organizational factors nor a consensus on the relationship between IT andorganizational factors within the research domain. This paper reviews IT business valueliterature and classifies organizational factors identified in the literature into fourcategories, based on a four-dimensional view of organizations. A main finding is thatpairwise relationships between IT and one single organizational factor have often been thebasis for understanding IT business value, while the notion of how IT business value isaffected by the interaction between IT and key organizational factors simultaneously is yetto be fully understood and empirically examined. As a result, this paper proposes aholistic approach to understanding IT business value and presents a discussion aboutfuture IT business research.
KW - IT business value
KW - organizational factors
KW - classification
KW - pairwise relationship
KW - holistic
KW - approach
U2 - 10.1002/sres.1015
DO - 10.1002/sres.1015
M3 - Article
VL - 27
SP - 267
EP - 284
JO - Systems Research and Behavioral Science
T2 - Systems Research and Behavioral Science
JF - Systems Research and Behavioral Science
SN - 1092-7026
SN - 1099-1743
IS - 3
ER -