A contemporary and systematic literature review of user centric innovation: A consumer perspective

This paper provides a systematic literature review (SLR) of contemporary user-centric innovation (UCI) literature from a consumer perspective. The aim is to determine our current understanding/knowledge of UCI and identify areas of further research. Using a 7-stage SLR protocol, we developed a framework for categorising the UCI literature into various user related topics. The subsequent critical literature analysis and concluding research framework and conceptual model provide four key contributions to UCI research: (1) To identify and categorise gaps in research or knowledge relating to contemporary UCI topics; (2) To ascertain and classify contemporary empirical UCI studies; (3) To critically analyse the discussion on each of the UCI topics and (4) To derive practitioner implications from the literature review findings that will demonstrate how our understandings of the existing UCI research have practical application for industry firms.