Skip to main navigation Skip to search Skip to main content

IAA - Real Complaints: an alternative approach to evaluating complainant experience

Project: Research

Project Details

Description

Co-design of a bespoke quality assurance tool to evaluate complainant experience of complaints communication in healthcare contexts.
StatusFinished
Effective start/end date1/12/2331/07/24

Collaborative partners

  • University of Stirling (lead)

Funding

  • Arts and Humanities Research Council: £18,960.00

Fingerprint

Explore the research topics touched on by this project. These labels are generated based on the underlying awards/grants. Together they form a unique fingerprint.