Sandra Moffett

Dr

  • Shore Road, Jordanstown Campus

    BT37 0QB Newtownabbey

    United Kingdom

  • 953 Citations
  • 15 h-Index
19982019
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Research Output 1998 2019

  • 953 Citations
  • 15 h-Index
  • 61 Conference contribution
  • 34 Article
  • 3 Chapter
  • 1 Paper
2019

An Efficient Approach to Automatic Generation of Time-lapse Video Sequences

Calero de Torres, J., Gardiner, B., Dahi, I., Moffett, S., Herbst, M. & Condell, J., 28 Aug 2019, p. 198. 205 p.

Research output: Contribution to conferencePaper

File
Marketing
Optical character recognition
User interfaces
Learning systems
Processing

A Potential Of Strategic HR Development On Individual Levels Of Creativity

Kulichyova, A., Moffett, S. & Mc Knight, J., 3 Sep 2019, BAM2019 Proceedings. Birmingham, Vol. 2019. p. 1 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Creativity
Human resource development
Assessment tools
Facilitation
Research design

Co-creating value through stakeholder engagement and knowledge co-creation in networked NGO services

Bernadette, B., Moffett, S. & McAdam, R., 18 Mar 2019, Co-creating value through stakeholder engagement and knowledge co-creation in networked NGO services. Gothenburg, Sweden, p. 1-10 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Government
Service organization
Co-creation
Stakeholder engagement
Data collection

Critique of the Linear-Compensatory Approach in Customer Satisfaction Measurement: An Empirical Study

Pandey, P., Moffett, S. & McAdam, R., 30 Apr 2019, In : Theoretical Economics Letters. 9, 4, p. 1210-1224 14 p.

Research output: Contribution to journalArticle

Open Access
File
Customer satisfaction
Empirical study
Electronic mail
Survey data
Call centres

Does humility facilitate Knowledge Sharing? Investigating the role of humble knowledge-inquiry and response

Moffett, S., Anand, A. & Walsh, I., 12 Aug 2019, In : Journal of Knowledge Management. 23, 6, p. 1218-1244 27 p.

Research output: Contribution to journalArticle

Personnel
Knowledge sharing
Propensity
Process model
Dyadic relationships
1 Citation (Scopus)

Stakeholder salience in public sector value co-creation

Best, B., Moffett, S. & McAdam, R., 2 Nov 2019, In : Public Management Review. 21, 11, p. 1707-1732 26 p.

Research output: Contribution to journalArticle

Public sector
Value co-creation
Stakeholder salience
Stakeholders
Public services

The Role of HRM as an Enabler of Creativity: Initial Research Findings

Kulichyova, A., Moffett, S. & McKnight, J., 5 Jun 2019, Proceedings of the 18th European Conference on Research Methodology for Business and Management Studies ECRM 2019. Stacey, A. (ed.). Reading, Vol. 2019-June. p. 370-377 8 p. (ECRM Proceedings).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Enablers
Creativity
Self-assessment
Human resource development
Assessment tools
2018
2 Citations (Scopus)

Examining networked NGO services: reconceptualising value co-creation

Best, B., Moffett, S., McAdam, R. & Hannibal, C., 6 Jun 2018, In : International Journal of Operations and Production Management. 38, 7, p. 1540-1561 22 p., IJOPM-10-2015-0644.

Research output: Contribution to journalArticle

Open Access
File
Sustainable development
Service value
Value co-creation
Co-creation of value
Non-governmental organizations

Help me to be creative! Let me flourish

Kulichyova, A., Moffett, S. & Mc Knight, J., 31 Aug 2018, Help me to be creative! Let me flourish. 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Creativity
Expertise
Organizational performance
Employees
Creative performance
2016

KM as a Facilitator for CRM in a US Print Company

Reid, A. & Moffett, S., 1 Jul 2016, (Accepted/In press) Unknown Host Publication. 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Facilitators
Customer service
Excellence
Customer knowledge
Profitability
40 Citations (Scopus)

Knowledge transfer in university quadruple helix ecosystems: an absorptive capacity perspective

Miller, K., McAdam, R., Moffett, S., Alexander, A. & Puthusserry, P., 1 Mar 2016, In : R&D Management. 46, 2, p. 383-399

Research output: Contribution to journalArticle

Open Access
Ecosystem
Absorptive capacity
Knowledge transfer
Stakeholders
Open innovation
14 Citations (Scopus)

Location and mobility-aware routing for improving multimedia streaming performance in MANETs

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 18 Feb 2016, In : Wireless Personal Communications. 86, 3, p. 1653-1672

Research output: Contribution to journalArticle

Open Access
File
Mobile ad hoc networks
Ad hoc networks
Routing protocols
Quality of service
Telemedicine
4 Citations (Scopus)

Modelling the relationship between counter-knowledge and open-mindedness for policy development

Martínez-Ortiz, P-J., Moffett, S., Cegarra-Navarro, J-G. & López Hernández, F. A., 10 Feb 2016, In : Journal of Public Affairs. 17, 3, 13 p.

Research output: Contribution to journalArticle

Open Access
Open-mindedness
Modeling
Civil servants
Marketing
Policy development
6 Citations (Scopus)
Open Access
File
Terminology
Boundary spanning
Aerospace
Operations management
Experiments
2015
4 Citations (Scopus)

Location and Mobility-Aware Routing for Multimedia Streaming in Disaster Telemedicine

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 1 Nov 2015, In : Ad Hoc Networks. 36, 1, p. 332-348

Research output: Contribution to journalArticle

Open Access
File
Telemedicine
Ad hoc networks
Disasters
Routing protocols
Quality of service

Managing the Retailer SME Supplier Relationship Post Financial Crisis

Reid, A., Gilmore, A., Moffett, S., Donnell, L. & Hutchinson, K., 29 Jul 2015, (Accepted/In press) Unknown Host Publication. 14 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Financial crisis
Retailers
Supplier relationships
Small and medium-sized enterprises
Suppliers
Open Access
3 Citations (Scopus)
Open Access
File
Routing protocols
Quality of service
Radio receivers
Mobile devices
Wireless networks
2014

From data to knowledge: KM implementation in the UK Retail Motor Industry

Moffett, S., Conn, S., Reid, A. & Hutchinson, K., 4 Sep 2014, Unknown Host Publication. p. 684-691 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Retail
Knowledge management
Motor industry
Car
Prototype

Knowledge Management implementation in UK Public Sector

Moffett, S., 4 Sep 2014, Unknown Host Publication. p. 676-683 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Knowledge management
Public sector
Government
Public services
Private sector

Realising the Potential of Knowledge Transfer from Universities

Miller, K., Moffett, S. & McAdam, R., 3 Sep 2014, Unknown Host Publication. 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Social Media as an influencer of public policy, cultural engagement, societal change and human impact

Moffett, S. & Santos, J., Jul 2014, Unknown Host Publication. p. 213-219 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
social media
public policy
newspaper
news
political opinion

Social Media as an influencer of public policy, cultural engagement, societal change and human impact

Moffett, S. & Santos, JA., 10 Jul 2014, Unknown Host Publication. p. 313-319 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

social media
public policy
newspaper
news
election

Why does Knowledge Fail to get realised within University Technology Transfer Processes.

Miller, K., Moffett, S. & McAdam, R., 9 Sep 2014, Unknown Host Publication. 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2013
12 Citations (Scopus)

Best Value and Performance Management Inspired Change within UK Councils: A Knowledge Management Perspective

Moffett, S., Walker, T. & McAdam, R., 1 Sep 2013, Building a Competitive Public Sector with Knowledge Management Strategy. p. 199-226

Research output: Chapter in Book/Report/Conference proceedingChapter

Open Access

Enhancing Multiple Stakeholder’s Knowledge Transfer to aid University Technology Commercialisation

Miller, K., Moffett, S., McAdam, R. & Brennan, M., 16 Jun 2013, Unknown Host Publication. 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Intellectual Capital: A Valuable Resource for University Technology Commercialisation?

Miller, K., Moffett, S., McAdam, R. & Brennan, M., 5 Sep 2013, Unknown Host Publication. p. 429-437 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Strategies for KM Implementation: UK Case Study Perspectives

Moffett, S., 5 Sep 2013, Unknown Host Publication. p. 453-461 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Towards a location and mobility-aware routing protocol for improving multimedia streaming performance in MANETs

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 13 Jun 2013, Unknown Host Publication. 80 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2012

An Absorptive Capacity Based View of the Determinants of University Technology Transfer

Miller, K., Moffett, S., McAdam, R. & Brennan, M., 9 Jan 2012, Unknown Host Publication. 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

University technology transfer
Absorptive capacity
Knowledge transfer
Knowledge processes
Multiple stakeholders
school initiative
primary school
pupil
mathematics
engineering

An explanatory study on nature of service quality in technology mediated context

Pandey, P. K., Moffett, S. & McAdam, R., 11 Sep 2012, Unknown Host Publication. 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

139 Citations (Scopus)
Open Access
Wireless ad hoc networks
Routing protocols
Topology
Ubiquitous computing
Energy efficiency
1 Citation (Scopus)

Knowledge Management in the United Kingdom: Cases in Action

Moffett, S., McAdam, R. & Humphreys, P., 4 Sep 2012, Unknown Host Publication. p. 774-784 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Knowledge management
Assessment tools
Maturity
Multilevel analysis
Case research
31 Citations (Scopus)

Knowledge sharing in Chinese Service organisations: A multi case cultural perspective

McAdam, R., Moffett, S. & Peng, J., 1 Jan 2012, In : Journal of Knowledge Management. 16, 1, p. 129-147

Research output: Contribution to journalArticle

Open Access
Knowledge management
Knowledge sharing
Service organization
Industry
Extrapolation
6 Citations (Scopus)

MANET location prediction using Machine Learning algorithms

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 4 Jun 2012, Unknown Host Publication. Vol. 7277. p. 174-185 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Measuring Customer Satisfaction - An Infusion of Practical Insight into An Old Paradigm.

Pandey, P. K., Moffett, S. & McAdam, R., 4 Sep 2012, Unknown Host Publication. 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mobility and Delay in Greedy Geographic Routing

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 1 Sep 2012, In : International Journal of Satellite Communications Policy and Management. 1, 2/3, p. 106-119

Research output: Contribution to journalArticle

Open Access
Quality of service

Mobility and Delay in Greedy Geographic Routing

cadger, F., Curran, K., Santos, JA. & Moffett, S., 2 Nov 2012, In : The International Journal of Satellite Communications Policy and Management. 1, 2/3, p. 106-119

Research output: Contribution to journalArticle

Open Access
Quality of service

WASPS – promoting computing to divided communities

Moffett, S. & Nicell, M., 4 Jul 2012, Unknown Host Publication. 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

primary school
school
community
participation
school initiative
1 Citation (Scopus)

What Effect Does Multi-Stakeholder Roles and Interactions Have on University Technology Commercialisation?

Miller, K., Moffett, S., McAdam, R. & Brennan, M., 4 Sep 2012, Unknown Host Publication. p. 1471-1478 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2011

A Geographic QoS Peer–to–Peer Streaming Framework for High–Quality Transmission of Multimedia Content over Wireless Mesh Networks in Disaster Recovery Scenarios

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 27 Jun 2011, Unknown Host Publication. 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Wireless mesh networks (WMN)
Disasters
Quality of service
Recovery
Voice/data communication systems

An Analysis of the Effects of Intelligent Location Prediction Algorithms on Greedy Geographic Routing in Mobile Ad-Hoc Networks

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 31 Aug 2011, Unknown Host Publication. University of Ulster, UK, p. 324-333 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mobile ad hoc networks
Routing protocols
Communication
18 Citations (Scopus)
Open Access
Technology transfer
Absorptive capacity
Transfer process
University technology transfer
Exploratory study

Digital Tax Free: An Electronic System for Retail Export Tax Refunds

Connon, S., Duffy, J., Moffett, S. & McCaughey, A., 23 Feb 2011, Unknown Host Publication. 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Greedy Geographic Routing in Mobile Ad-Hoc Networks

Cadger, F., Curran, K., Santos, JA. & Moffett, S., 12 Oct 2011, Unknown Host Publication. p. 201-201 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mobile ad hoc networks
Routing protocols
Communication

Knowledge Management Implementation in the UK - DoesSize Matter?

Moffett, S., McAdam, R. & Humphreys, P., 1 Sep 2011, Unknown Host Publication. Reading, UK, p. 637-646 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Knowledge management
Sustainability
Climate
Small and medium-sized enterprises
Maturity

Knowledge Management in China: A Brief Review

Peng, J., Moffett, S. & McAdam, R., 15 Dec 2011, Unknown Host Publication. 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

literature review
management practice
innovation
methodology
analysis

Scope of Knowledge Management for Improving Performance in Call Centre Service Delivery

Pandey, P., Moffett, S. & McAdam, R., 1 Sep 2011, Unknown Host Publication. Reading, UK, 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2010

A critical review of performance measurement in technology-mediated call centre operations

Pandey, P., Moffett, S. & McAdam, R., 14 Sep 2010, Unknown Host Publication. 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution